This month has seen changes to our board. After 14 years, Chair Bernie Lloyd has retired and Simon Terry,
pictured back, left, has taken on the role of Chair. We have also welcomed Elizabeth Compton,
pictured back, right, to the board.
Hopefully you've had time to explore some of the new features we have launched in Internet Banking. We understand technology can be challenging, that's why we're continuing to add to our video tutorials to provide Members with step-by-step video guides to follow.
You told us it was hard to make payments using BPay in Internet Banking so we've reworked the language and updated navigation to make it easier to make BPay payments and to view bills and billers.
You told us you wanted the option to request a call back, rather than wait on the phone when you call us. We've re-instated our Assisted Call Back feature.
From the boardroom
Message from Bernie
After 14 years, a name change, new CEO, global pandemic, 50th anniversary and a transformation program to bank a new generation, Bernie Lloyd has left the building. In true English teacher style, she didn't leave before penning a special message to Members!
Bank First is delighted to announce the appointment of Elizabeth Compton to the board of directors. Elizabeth's directorship is effective from 22nd November 2024. We look forward to sharing more information about Elizabeth in upcoming eSlate newsletters.
Please note the opening hours for both our branches and Contact Centre next month.
Hawthorn East branch will be closed from 25 December to 2 January
Moonee Ponds branch will close on the public holidays and open as usual on 27 and 28 December
Our Contact Centre will be closed on the public holidays.
2025 Wall Planners
Our annual yearly planner is now available. We have limited numbers in branch so get yours today.
We also have a printable version available. Simply download it below and take it to your local print and copy centre to get it printed in your preferred size.
This information does not take into account your objectives, financial situation or needs. Therefore you should firstly consider the appropriateness of this information and refer to the Terms and Conditions or the relevant Product Disclosure Statement (PDS) before acquiring a product. These documents are available at bankfirst.com.au, at our branches or by contacting us on 1300 654 822. Target Market Determinations (TMD) are available
here.
Please note, Bank First will never send you an email asking you to provide your Internet Banking details, account details, card numbers or passwords. If you receive an email requesting this type of information, do not reply and contact us immediately on 1300 654 822.
