Bank First

November 2025

Thank you to Members who joined the Board of Directors, our staff and special guests at this year's Annual General Meeting.

Chair Simon Terry and CEO Michelle Bagnall provided business updates, Members voted to re-appoint Simon Terry and Stephen Cornelissen to the board and we did our bit to help Cornish College students, one of our 2025 TIP recipients, as they aim for a world record!

Catch up here

'Building infinity' with Cornish College

Teaching Initiatives Program (TIP) winner Cornish College is going for a Guinness world record! To build the world's largest Menger Sponge - a Level 4. That's 160,000 cubes. Bank First Members, staff and partners have helped - building and decorating 400 cubes at this month's AGM.

Find out more and get involved

Protection from AI scams

Artificial Intelligence can be a powerful tool but scammers are using it too.

From cloned voices to fake videos and chatbots, AI is making scams harder to spot and easier to fall for.

Learn how to spot the use of AI in scams and how you can protect yourself.

Learn more

Confirmation of Payee - Avoid a 'No Match'

Sending or receiving money to/from another person?

To avoid a 'No Match', make sure you use/provide your FULL first name and surname. If you only put an initial as first name, you'll automatically receive a 'No Match'.

Don't send to 'J' Citizen. Spell it out and send to 'John', 'Jane', 'Jenny' or 'Jeremiah' Citizen.

With Confirmation of Payee, the details matter. It's all about protecting you and your money and making sure your payments go to the right people.

Travelling overseas?

Keep your accounts safe while travelling and notify us of your travel dates. You can do it yourself in Internet Banking, on your Bank First App or via a form on the website. Yes, we'll have 'holiday-envy' but importantly, we'll be able to keep an extra eye out for unusual activity on your account while you're off having fun. Safe travels.

Find out more

Limited time offer!

Enjoy 7 weeks free^{^} health insurance

As an Australian Unity corporate partner, Bank First Members can take advantage of this limited time offer of 7 weeks free ^{^} when you join hospital and extras.

Save 9% on health insurance^*

Enjoy a 9% discount on corporate health insurance* all day, every day - whether it's hospital cover, extras cover or both.

Quote and Win $1000

Don't miss your chance to win one of five $1,000 Mastercard gift cards just by getting a health insurance quote over the phone^^. Plus, get 9 more entries if you also join^^. That's 10 chances to win.

Call 1800 224 244

Find out more

Holiday branch hours

Please note the opening hours for both our branches and Contact Centre next month.

Hawthorn East: Closed Thursday 25 December to Friday 2 January. Re-opening Monday 5 January 2026.

Moonee Ponds: Closed Thursday 25 December to Friday 2 January. Re-opening Monday 5 January 2026.

Contact Centre: Closed on all public holidays.

2026 Wall Planners

Our annual planner is now available. We have limited numbers in branch so get yours today.

We also have a printable version available. Simply download it below and take it to your local print and copy centre to get it printed in your preferred size.

Download your copy here

Notices

We're making minor changes to Terms & Conditions Part B: Fees and Charges

For more information, please refer to our website.

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Important Information

This information does not take into account your objectives, financial situation or needs. Therefore you should firstly consider the appropriateness of this information and refer to the Terms and Conditions or the relevant Product Disclosure Statement (PDS) before acquiring a product. These documents are available at bankfirst.com.au, at our branches or by contacting us on 1300 654 822. Target Market Determinations (TMD) are available here .

The information on this page is a summary only. Please read the product Fact Sheet to understand the benefits, limits, restrictions, exclusions, waiting periods, pre-existing conditions and excesses that apply, and what it means to be 'Covered' including out-of-pocket costs. Learn more here .

* 9% discount only applies to corporate products and is only available when paying by direct debit. The discount is not available through brokers or comparators, and excludes Overseas Visitor Cover. This discount is not to be used in conjunction with any other offers or discounts except a valid weeks free promotional offer or the Refer a Friend promotional offer subject to relevant T&Cs.

^ New members on new memberships. Ends 14 December 2025. Read T&Cs at www.australianunity.com.au/health-insurance/affiliate/tcs

^^ Ends 6 January 2026. Be a current Bank First Member at the time of entry. T&Cs apply .

Bank First Disclaimers

Victoria Teachers Limited (t/a Bank First) does not provide health insurance and does not guarantee or warrant the products offered by Australian Unity Limited. Bank First is authorised by Australian Unity Limited to distribute its products and receives a commission of up to 11.25% of the premium. This is included in the amount that you pay for the product.

This information does not take into account your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the general Terms and Conditions, Financial Services Guide (FSG) and the relevant Target Market Determination (TMD) before acquiring a financial product. These documents are available at https://www.australianunity.com.au/health-insurance/corporate-affiliate/bankfirst

Please note: Bank First will never send you an email asking you to provide your Internet Banking details, account details, card numbers or passwords. If you receive an email requesting this type of information, do not reply and contact us immediately on 1300 654 822.

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117 Camberwell Road,
Hawthorn East VIC 3123

Phone:
1300 654 822

Email:
[email protected]

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