July 2025
Confirmation of Payee is coming!
You may have already heard about Confirmation of Payee - a new service that will soon be active across all banks Australia-wide.

Confirmation of Payee is a layer of protection to make payments safer when paying a BSB and account number for the first time. It checks the account details you've entered with the account details held by the receiver's bank. 

It is designed to help you avoid scams or mistaken payments and have more confidence that the money you are transferring is going to the right person.

At Bank First, we will launch Confirmation of Payee in the coming months. To find out more information about Confirmation of Payee, head to our website.
Learn more
Scams awareness
Quiz time - test your scams knowledge
If you haven't already, take our scams quiz to test your knowledge. 

Thank you to those who have completed the quiz - it's great to see our Members learning about how to stay safe online. 
Take the quiz
What is phone porting?
A phone porting scam is when a cybercriminal transfers (or ports) your mobile number from one provider to a different provider, or to a different SIM (a physical SIM card or Esim) on a device the criminal can then control.
Find out more
If unsure, hang up!
We've been made aware of Members receiving phone calls from scammers claiming to be from Bank First. If you receive a call that you're not expecting, hang up and call us back on the number listed on our website.
Find out more
Partner update
The One Box
Filling student bellies one box at a time.
The Fruit Box Group partners with 120 primary schools across Australia to provide 2500 families with a weekly box of fruit and vegetables and groceries.

A community partner we're proud to support.
Learn more
Can you help?
Pinchapoo Australia is facing unprecedented demand. The not-for-profit is distributing 15,000 toothbrushes, 5000 tubes of toothpaste, 7000 roll on deodorants and 5000 bottles of shampoo every week!
Help Pinchapoo combat one of Australia's biggest social issues - hygiene poverty.
Find out more
AGM - save the date
Our 53rd Annual General Meeting will be held on Wednesday 19 November 2025. Our AGM is more than a meeting - it's a chance to come along or join online, meet our board of directors and the Bank First team, vote on matters of significance to your bank, hear firsthand how your bank is performing and to ask questions. We're planning something special in 2025 and look forward to seeing you there (or online).


More information
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Important Information
Australian Unity Disclaimers
*9% discount only applies to corporate products and is only available when paying by direct debit. The discount is not available through brokers or comparators, and excludes Overseas Visitor Cover. This discount is not to be used in conjunction with any other offers or discounts except a valid week's free promotional offer of the Refer a Friend promotional offer subject to relevant T&Cs.
^ New Members on new memberships. Ends 30 June. Read T&Cs at www.australianunity.com.au/health-insurance/affiliate/tcs


Bank First Disclaimers
Victoria Teachers Limited (t/a Bank First) does not provide health insurance and does not guarantee or warrant the products offered by Australian Unity Limited. Bank First is authorised by Australian Unity Limited. Bank First is authorised by Australian Unity Limited to distribute its products and receives a commission of up to 11.25% of the premium. This is included in the amount that you pay for the product.

This information does not take into account your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the Terms and Conditions or the relevant Product Disclosure Statement (PDS) before acquiring a product. These documents are available at bankfirst.com.au, at our branches or by contacting us on 1300 654 822. Target Market Determinations (TMD) are available here.

Please note, Bank First will never send you an email asking you to provide your Internet Banking details, account details, card numbers or passwords. If you receive an email requesting this type of information, do not reply and contact us immediately on 1300 654 822.
117 Camberwell Road,
Hawthorn East VIC 3123

Phone:
1300 654 822

Email:
[email protected]
© Victoria Teachers Limited ABN 44 087 651 769 AFSL/Australian Credit Licence Number 240 960
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